Checklist for troubleshooting the client connection (do in the listed order):
What to Check | How to Check It | Tips | ||||||||||||||
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Client IP configuration | Make sure the client's IP configuration is properly set up. Find out from the systems administrator what your network settings should be, and check that your computer is configured properly | if you are using Win95 or Win98, execute winipcfg from Start>>Run to see the IP configuration. Network Connection without DNS | Check that your computer can ping the SAP server (via IP address) using | ping <server_ip_address>. If there is no reply, then probably your computer is configured incorrectly or there is a problem with the physical network connection of your computer. You can also try | ping <server_ip_address> -w 10000 (the "-w 10000" option tells ping to wait 10 seconds before timing out). The problem might be in a faulty cable attached to your computer, or to a faulty outlet. Try using a network outlet and a network cable that has already been used by a client to successfully ping to the server's IP address. Network Connection with DNS | Check that your computer can ping the SAP server (via server name) using ping <server_name>. If this step fails, but the | previous step succeeded, then your computer is having problems finding the IP address of the server. If this step fails, there are several possible solutions: |
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